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Privacy Policy

At Habitto, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use the App:

Information You Provide:

  • Account information (email, name)
  • Habit data and goals
  • Progress tracking information
  • User preferences and settings

Information We Collect Automatically:

  • App usage data and analytics
  • Device information (model, OS version)
  • Performance and crash data
  • Interaction patterns within the app

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App
  • Personalize your experience and content
  • Track your progress and provide insights
  • Send you important updates and notifications
  • Analyze app usage to improve features
  • Ensure app security and prevent fraud
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage & Security

Your data is stored securely using industry-standard practices:

Data Storage:

  • Primary storage: Firebase Cloud Firestore
  • Local backup: Your device storage
  • Encryption: Data encrypted in transit and at rest

Security Measures:

  • Secure authentication via Firebase Auth
  • Regular security audits and updates
  • Access controls and monitoring
  • Data backup and recovery procedures

Data Retention:

  • Account data: Retained while account is active
  • Deleted accounts: Data removed within 30 days
  • Analytics data: Aggregated and anonymized

4. Third-Party Services

We use third-party services to provide app functionality:

Firebase Services (Google):

  • Authentication and user management
  • Cloud database for habit data
  • Analytics and crash reporting
  • Push notifications

Data Processing:

  • All third-party services comply with GDPR
  • Data processing agreements in place
  • Limited to necessary app functionality
  • No additional data sharing beyond required services

5. Your Rights & Choices

Under GDPR and other privacy laws, you have the right to:

Data Access:

  • View all personal data we hold about you
  • Request a copy of your data in portable format
  • Understand how your data is processed

Data Control:

  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent for data processing
  • Restrict processing of your data

Contact Us:

  • Email: chloe@habitto.nl
  • Response time: Within 30 days
  • No fees for reasonable requests

6. Data Sharing & Disclosure

We may share your information in these limited circumstances:

With Your Consent:

  • When you explicitly agree to sharing
  • For specific features or integrations
  • With clear explanation of what's shared

Legal Requirements:

  • To comply with applicable laws
  • In response to legal requests
  • To protect our rights and safety
  • To prevent fraud or abuse

Service Providers:

  • Only for essential app functionality
  • Under strict data protection agreements
  • Limited to necessary data only

7. International Data Transfers

Your data may be processed in countries outside your residence:

Data Locations:

  • Primary: European Union (GDPR compliant)
  • Backup: United States (Firebase services)
  • Transfers: Protected by appropriate safeguards

Protection Measures:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions where applicable
  • Regular compliance monitoring
  • User notification of any changes

8. Children's Privacy

We take children's privacy seriously:

Age Requirements:

  • App is not intended for children under 13
  • We do not knowingly collect data from children under 13
  • Accounts must be created by users 13 or older

Parental Consent:

  • Users 13-17 need parental permission
  • Parents can request data review or deletion
  • Contact us for parental control options

9. Updates to This Policy

We may update this Privacy Policy from time to time:

Notification Process:

  • Users notified of significant changes
  • Updates posted in the app
  • Email notification for major changes
  • 30-day advance notice when possible

Continued Use:

  • Using the app after changes = acceptance
  • Review policy regularly for updates
  • Contact us with any questions
  • Previous versions available upon request

10. Contact Information

For privacy-related questions or requests:

Primary Contact:

  • Email: chloe@habitto.nl
  • Response time: Within 30 days
  • Language: English and Dutch

Data Protection Officer:

  • Available for complex privacy matters
  • GDPR compliance questions
  • Data processing concerns

Complaints:

  • We aim to resolve issues promptly
  • Contact us first for fastest resolution
  • Right to lodge complaint with supervisory authority